Information

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Are bags, rucksacks, umbrellas etc. permitted inside the museum?

The aim is to protect exhibits and other visitors. As it cannot be ruled out that somebody carrying a rucksack on their back might touch or even damage objects hanging on the walls or hurt other visitors, these items must be locked away. Umbrellas, sticks with points, and selfie sticks can also be dangerous and have to be locked away. To protect the exhibits food and drinks are also not allowed. Walking aids are of course permitted.
The largest lockers are 83 cm x 29 cm x 48 cm.

Are dogs permitted?

Assistance dogs, such as guide dogs for the blind, diabetes dogs, autism dogs or epilepsy dogs, are allowed into the museum, provided that they can be recognized as such to other people. For this purpose, identification blankets are available in three different sizes, which can be borrowed at the cash desk. Other dogs are not allowed in the museum. This also applies to animals that are transported in baby carriages or in other carriers.

Where can I book a scenic flight with the Zeppelin-NT?

You can book a scenic flight online at www.zeppelinflug.de or via phone: +49 (0)7541 59000

Is it possible to pay the entrance with a credit card?

As a rule, entrance fees, guided tours, and special events must be paid in Euros and in cash at the box office. Visitors from Switzerland can also pay in their own currency. Card payments are accepted for purchases of 50 Euros and more.

What about accessibility?

The museum is situated in a historic building from 1932. However, accessibility was an important aspect during the conversion in 1996. As a result, all exhibition rooms are easily reachable via lift – with the exception of the reconstruction of the Hindenburg LZ 129. Audio guides provide information on the exhibits for visually impaired visitors.

Is it allowed to film and take pictures in the museum?

In the collections, filming and photography is allowed without tripod, selfie stick, artificial light and flash for private purposes. Works whose image rights are not yet in the public domain may not be photographed. The corresponding images in the exhibition are each provided with a small sign. Please note that photo and video equipment can only be taken in small bags. In the temporary exhibitions, different regulations may apply depending on the lender. Information can be obtained from our supervisory staff. The publication of photographs on the Internet and social media does not constitute private use and may violate copyrights in the temporary exhibitions.

The photographing and filming of persons is generally not permitted unless the consent of the authorized person (e.g. legal guardian in the case of children) has been obtained. Filming and photographing museum staff is also not permitted or requires prior permission from the staff.

For commercial or editorial photography, filming and audio recording, written permission from the Zeppelin Museum is required. Please contact our press department for this in advance of your visit presse@zeppelin-museum.de.

Is it possible to visit the archive and the library?

For visits to the archive and the library please call in advance: tel. +49 7541 3801-70

Is there a storage facility for larger luggage?

Unfortunately, we cannot offer any storage facilities for luggage apart from the lockers.
The largest lockers are 83 cm x 29 cm x 48 cm.

Can I temporarily store my electric scooter or folding bike at the museum?

No. Unfortunately, due to lack of space, it is not possible to accommodate your electric scooters or folding bikes inside the museum. We ask that you lock your folding bikes at the surrounding bike racks and store your electric scooters outside the museum. Smaller pedal scooters can be accommodated at the lockers in exceptional cases.

May I stay in your entrance hall after museum closing time?

No. Although the Zeppelin Museum is located in the former port station building of the city of Friedrichshafen, nowadays there is no public station hall that is open all the time. When the museum closes, our entrance hall closes as well. Therefore, we ask our visitors to leave the entrance hall quickly after the museum closes.

Can I use your toilet?

Our restrooms can only be used with a valid admission ticket valid for the day.

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